Current lead time - 5 days

Privacy Policy

Last updated: June 15, 2025

Your privacy is important to us. It is our policy to respect your privacy regarding any information we may collect from you across our website.

1. Information We Collect

We only ask for personal information when we truly need it to provide a service to you. We collect it by fair and lawful means, with your knowledge and consent. We also let you know why we’re collecting it and how it will be used. In the case of purchasing products from us, we require your name, email address, shipping address, and billing information. These are collected via our checkout process, all handled by Stripe. You can find their privacy policy here.

This data is used exclusively for fulfilling orders and seperate consent is used for opting in to marketing.

We only retain collected information for as long as necessary to provide you with your requested service. What data we store, we’ll protect within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use or modification.

2. Cookies

We use cookies to improve your experience on our site. For more information on the cookies we use, please see our Cookie Policy section below. This website only uses essential cookies to ensure basic functionality. We do not use cookies for tracking, analytics, or advertising purposes.

3. GDPR Compliance

We are compliant with the General Data Protection Regulation (GDPR). If you are a resident of the European Economic Area (EEA), you have certain data protection rights. We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.

If you wish to be informed what Personal Data we hold about you and if you want it to be removed from our systems, please contact us.

4. Links to Other Sites

Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and practices of these sites, and cannot accept responsibility or liability for their respective privacy policies.

5. Your Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

6. Contact Us

If you have any questions about this Privacy Policy, please contact us at murdoch@merseyguitar.uk.

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